Apologies for the delay I just noticed I hadn’t pressed send
Thanks for asking these questions and hopefully we can add some clarity below!
At the moment, I cannot guarantee when the certs should be complete. We have spent months going through pre-certification tests so we expect to pass the remaining tests quickly.
We are currently applying for both North American and European certifications all at once which adds some difficulty as the standards and tests are slightly different. Challenges faced getting to this point are varied, but to give you an example, we failed a test early on due to power supply issues. As we dug deeper, it turned out that although our supplier had all of the right logos, they were not actually selling certified products.
We have since replaced them with a new supplier and we have visited their manufacturing facilities in China to ensure that everything is safe and properly certified. We know it’s frustrating, we are frustrated as well, but our goal is to make sure the product you end up with works well and is safe.
Until we have the official certifications, we cannot “sell” a unit. All Grobos we have shipped and continue to ship are considering “testing” or “beta” units which we will take back and replace with a certified Grobo once that process is complete. It will still take us time to ramp up manufacturing but we are still moving quickly.
As we have more updates, we will continue to provide as much information and estimated shipping dates as possible. We are getting closer each day and I promise it will be worth the wait!